Certified Travel Associate Practice

Feedback in communication comprises both verbal and nonverbal reactions conveyed by recipients. This means that when individuals receive messages, they respond not only through spoken or written words but also through body language, facial expressions, tone of voice, and other nonverbal cues. This comprehensive understanding of feedback is crucial because it allows the sender to gauge the effectiveness of their communication by assessing both the content of the responses and the accompanying nonverbal signals.

Considering the other options, focusing solely on verbal or nonverbal messages does not capture the full essence of feedback. Effective communication relies on the interplay between verbal and nonverbal forms, as they can affirm or contradict the spoken message. Listening skills, while an important component of communication, are part of the process but do not fully encompass what feedback is meant to convey in a communicative context.